Frequently Asked Questions
Everything you need to know about working with AUREVA. From sourcing authentic 925 sterling silver to custom manufacturing for your jewelry business.
Products & Quality
Is your jewelry made of real 925 Sterling Silver?
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Yes, every piece in the AUREVA collection is crafted from certified 925 Sterling Silver. We maintain rigorous quality control standards and provide technical certificates for wholesale orders to ensure the purity and durability of your inventory.
Do you offer product samples for quality verification?
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Professional partners can request a sample kit. We believe in the tactile quality of our jewelry and encourage new wholesale clients to test the weight, finish, and craftsmanship before placing larger production orders.
MOQ & Wholesale
What is your minimum order quantity (MOQ)?
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Minimum order is 1 piece per SKU. Minimum order value: USD 200.
Shipping & Logistics
How long does shipping take?
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Orders are processed within 48 hours and shipped via DHL Express Worldwide. Delivery timing depends on destination, order size and carrier service, fully tracked door-to-door.
Customization Services
Do you offer custom jewelry manufacturing?
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Yes, we offer customization services including custom designs, engraving, and branded packaging for wholesale partners. Contact our team to discuss your specific requirements.
Payment & Processing
What payment methods do you accept?
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We accept bank wire transfer and secure online payment methods. Payment terms are confirmed with your quotation document.
How fast is your processing time?
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Most orders are processed, quality-checked, and handed to logistics within 48 hours of confirmation.